Seller Policy

Seller Rules

Operational rules for approved sellers, including communication, delivery, evidence, order handling, and payout readiness.

Status

Current Draft

Last updated: 30 June 2026

01

Delivery Standards

Sellers must deliver within the advertised time and upload proof that matches the order details. Delivery proof should be clear enough for admin review if a dispute is opened.

A seller should not mark an order delivered until the buyer has received the promised product or service.

02

Communication

All buyer communication must stay inside ComePlayers messages. Sellers may not request passwords, external payment, private contact details, or off-platform settlement.

03

Payout Readiness

Payouts may be delayed or rejected when seller verification, tax data, payout account details, evidence, or risk review is incomplete.

Need help with this policy?

Open the support center and keep all order, payment, seller, payout, and dispute evidence inside ComePlayers.

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