ComePlayers legal document
Please read this document carefully. It forms part of the rules governing your use of ComePlayers and should be read together with the Terms of Service and other policies that apply to your activity.
Purpose And Scope
This Advertising Policy governs paid and unpaid commercial content displayed, distributed, or promoted through ComePlayers, including sponsored placements, promoted listings, display banners, search placements, store promotions, livestream sponsorships, affiliate links, creator campaigns, referral promotions, notifications, and other advertising formats that ComePlayers may offer.
The Policy applies to advertisers, sellers, agencies, creators, affiliates, sponsors, campaign managers, and any person who submits, funds, controls, distributes, or materially benefits from an advertisement connected with ComePlayers.
This Policy should be read together with the Terms of Service, Privacy Policy, Product & Listing Policy, Seller Rules, Refund & Cancellation Policy, Payment, Fee & Payout Schedule, intellectual-property requirements, and any campaign-specific terms shown when advertising services are purchased.
Key Definitions
Advertisement or ad means any paid, sponsored, incentivized, promotional, or commercial message intended to increase awareness, traffic, engagement, sales, sign-ups, downloads, or another business outcome.
Advertiser means the person or organization responsible for the advertisement, including the party paying for it, the beneficiary of it, and any agency, seller, creator, or affiliate acting on that party's behalf.
Promoted listing means a marketplace listing that receives paid or sponsored visibility beyond its ordinary organic placement. Sponsored content includes creator, livestream, community, or editorial-style content provided in exchange for money, products, credits, discounts, commissions, or another material benefit.
Advertiser Responsibility
The advertiser is responsible for every element of an advertisement, including its text, images, video, audio, targeting, offer, pricing, claims, disclosures, destination, tracking technology, fulfilment, and compliance with law.
An advertiser must have the authority to advertise the relevant product, service, brand, account, store, event, or promotion and must be able to provide supporting documents when requested.
Using an agency, creator, affiliate, automated tool, or third-party service does not transfer responsibility away from the advertiser. The advertiser remains responsible for actions taken on its behalf.
Eligibility And Account Standing
Advertising services may be limited to verified users, approved sellers, eligible businesses, or accounts in good standing. ComePlayers may require identity, business, payment, tax, beneficial-owner, brand-authorization, or other verification before or during a campaign.
An advertiser may not use a suspended, restricted, duplicate, borrowed, purchased, impersonated, or misleading account to submit or pay for advertisements.
ComePlayers may refuse advertising access where an account has unresolved disputes, unpaid amounts, excessive refunds or chargebacks, repeated policy violations, suspicious activity, or another material trust or safety concern.
Review And Approval
Advertisements may be reviewed automatically, manually, before publication, after publication, or both. Review may consider the ad, advertiser, product, destination, account history, targeting, payment risk, user reports, and other relevant context.
Approval is not a permanent guarantee. ComePlayers may re-review, limit, pause, reject, remove, or require changes to an advertisement at any time when new information, user reports, legal requirements, technical issues, or policy risks arise.
ComePlayers is not required to provide confidential security signals, fraud indicators, internal ranking factors, or detailed enforcement methods when explaining an advertising decision.
Truthful And Substantiated Claims
Advertisements must be accurate, current, understandable, and supported by evidence. An advertiser must not omit material information or present a claim in a way that is likely to mislead a reasonable user.
Objective claims about price, performance, delivery speed, stock, rarity, ownership, compatibility, safety, official status, approval, win rate, earnings, availability, or other measurable facts must be supported before the ad is submitted and for as long as it remains active.
Testimonials, comparisons, demonstrations, before-and-after examples, statistics, rankings, and user results must reflect genuine experiences and must not imply that an exceptional outcome is typical when it is not.
Clear Advertising Disclosure
Commercial content must be identifiable as advertising. ComePlayers may apply labels such as Sponsored, Promoted, Advertisement, Paid Partnership, or another clear disclosure.
Advertisers, creators, streamers, affiliates, and reviewers must clearly disclose any material relationship, including payment, free products, commissions, referral rewards, sponsorships, ownership, or employment, in a prominent and understandable manner.
A disclosure must not be hidden in hashtags, placed only after an expansion control, obscured by graphics, made in an unfamiliar language, or contradicted by the surrounding content.
Ad And Destination Consistency
The destination reached after a user clicks or interacts with an advertisement must match the product, seller, offer, price, region, and material terms shown in the advertisement.
An advertisement may not use bait-and-switch tactics, unrelated landing pages, hidden redirects, cloaking, misleading shortened links, automatic downloads, forced subscriptions, or a destination that changes materially after approval.
A landing page or marketplace listing must be functional, secure, mobile-accessible where relevant, and contain the information reasonably needed to understand the offer before a user pays or provides personal data.
Pricing, Discounts, And Promotional Terms
Advertisements that display a price, discount, coupon, cashback, bonus, free trial, giveaway, limited-time offer, or bundle must clearly state the material conditions and must match the amount and availability shown at checkout or on the listing.
A reference price, crossed-out price, percentage discount, scarcity statement, countdown, or urgency claim must be genuine and must not be fabricated to pressure users.
Mandatory fees, taxes, renewal terms, eligibility requirements, geographic restrictions, redemption limits, stock limits, and expiry dates must be disclosed where they could materially affect a user's decision.
Prohibited Products And Services
Advertisements may not promote products, services, conduct, or transactions prohibited by law, the Product & Listing Policy, Seller Rules, or another ComePlayers policy.
- Stolen, hacked, fraudulently obtained, unauthorized, counterfeit, duplicated, recalled, revoked, or otherwise unlawfully sourced accounts, codes, currency, items, software, credentials, or digital assets.
- Malware, spyware, credential theft, phishing, account takeover, carding, chargeback abuse, fake identity documents, fraud tools, illicit access, or services designed to bypass security or verification.
- Cheats, exploits, bots, automation, scripts, boosting methods, or other tools whose primary purpose is to violate a game, platform, publisher, or service provider's rules or harm other users.
- Illegal gambling, unlicensed betting, prohibited lotteries, pyramid schemes, deceptive investment schemes, guaranteed-profit programs, money laundering, or other unlawful financial activity.
- Weapons, explosives, illegal drugs, controlled substances, harmful chemicals, sexual services, exploitative adult content, human trafficking, hate products, extremist content, or other dangerous or unlawful material.
- Personal data, authentication codes, payment credentials, private keys, seed phrases, government identifiers, medical records, or other sensitive information offered for sale or unauthorized use.
Restricted Categories
ComePlayers may permit advertising for certain higher-risk categories only when additional requirements are satisfied. Restricted categories may include game accounts, boosting, coaching, gift cards, software, subscriptions, financial or payment-related services, age-restricted products, competitions, and promotions involving third-party intellectual property.
ComePlayers may require category approval, seller verification, proof of authorization, geographic restrictions, age controls, special disclosures, delivery safeguards, deposit or reserve requirements, or limits on targeting and claims.
Permission to list or sell a product does not automatically mean the product is eligible for advertising. Advertising eligibility may be narrower than marketplace eligibility.
Game Accounts, Items, Currency, And Services
Advertisements for game accounts, in-game items, currency, top-ups, boosting, coaching, GamePal, or related services must accurately state the game, platform, region, server, quantity, level, delivery method, delivery time, material risks, and any eligibility requirements.
An ad must not claim that an account or product is permanently safe, immune from publisher action, officially approved, risk-free, unrecoverable, or guaranteed for life unless the advertiser has verifiable authority and can lawfully substantiate that exact claim.
Advertising must not encourage users to violate publisher rules, conceal prohibited conduct, share credentials unsafely, communicate outside ComePlayers, or bypass PlayerGuard and supported payment flows.
Prohibited Claims And Representations
Advertisements must not falsely claim or imply official partnership, publisher approval, platform endorsement, exclusivity, certification, legal authority, guaranteed results, guaranteed profits, guaranteed rank, guaranteed account safety, or immunity from enforcement.
An advertiser may not imitate a system notification, support message, verification badge, security warning, checkout control, download button, unread indicator, or other interface element in a way that deceives users.
Fear, humiliation, harassment, threats, manipulated emergencies, fake warnings, or unsupported claims that a user is at immediate risk may not be used to pressure a purchase or disclosure of information.
Intellectual Property And Brand Rights
An advertiser must own or have valid permission to use every trademark, logo, game asset, character, image, video, audio track, font, design, likeness, clip, screenshot, and other protected material included in an advertisement.
Advertisements must not sell or promote counterfeit products, impersonate a rights holder, confuse users about source or affiliation, or use another person's brand in a misleading or unfair manner.
ComePlayers may request licenses, invoices, authorization letters, source files, model releases, or other evidence and may remove content in response to a credible rights complaint or legal notice.
Use Of ComePlayers Names And Marks
The ComePlayers name, logo, PlayerGuard name, Alexia mascot, badges, interface, screenshots, and other brand assets may be used only as expressly permitted by ComePlayers brand guidelines or written authorization.
An advertiser may truthfully state that a product is listed on ComePlayers where accurate, but may not imply sponsorship, certification, partnership, priority support, safety guarantees, or official approval that ComePlayers has not granted.
ComePlayers may require removal or correction of any use that is outdated, distorted, low quality, misleading, offensive, or inconsistent with the platform's reputation and brand standards.
Reviews, Testimonials, And Endorsements
Reviews, ratings, testimonials, endorsements, and creator opinions used in advertising must be genuine, relevant, and not materially edited in a misleading way.
Advertisers may not create fake reviews, purchase undisclosed positive reviews, suppress valid negative feedback, offer compensation conditioned on a positive rating, or present employees, owners, family members, or paid promoters as independent customers without disclosure.
A quoted review should preserve its material context. ComePlayers may require proof that the reviewer consented to the use and that the underlying experience occurred.
Targeting And Audience Selection
Advertising targeting must be used responsibly and only through controls made available by ComePlayers. Advertisers must not attempt to infer, obtain, upload, or target users based on unlawfully collected or highly sensitive personal data.
Targeting may not be used to discriminate unlawfully, exploit a person's vulnerability, exclude protected groups from legally protected opportunities, or pressure users believed to be experiencing financial, emotional, medical, or other hardship.
ComePlayers may limit audience size, frequency, geographic reach, age range, category targeting, custom audiences, or optimization methods to protect privacy, safety, fairness, and platform quality.
Children And Younger Audiences
Advertisements directed to or likely to reach children or younger users must comply with applicable age, consumer, privacy, and advertising laws and must avoid exploiting inexperience, loyalty, fear, social pressure, or difficulty understanding commercial intent.
Ads must not encourage minors to conceal purchases, pressure parents or guardians, disclose personal information, meet unknown adults, use unauthorized payment methods, or participate in age-inappropriate products or services.
ComePlayers may prohibit or restrict targeting below a specified age even where local law would otherwise permit the advertisement.
Privacy, Tracking, And Personal Data
Advertisers must collect, use, disclose, and protect personal data in accordance with applicable law, the ComePlayers Privacy Policy, and any campaign-specific data terms.
Cookies, pixels, SDKs, fingerprinting, conversion tags, custom audiences, contact lists, and similar technology may be used only when authorized by ComePlayers and supported by a valid legal basis, required notices, and consent where applicable.
An advertiser must not collect passwords, one-time codes, complete payment credentials, private keys, seed phrases, government identifiers, or other unnecessary sensitive data through an advertisement or landing page.
Security And External Destinations
Advertisements and destinations must not contain malicious code, deceptive scripts, unwanted software, forced downloads, browser hijacking, phishing, credential capture, cryptojacking, or attempts to bypass device or account security.
External websites must use reasonable security controls and must not imitate ComePlayers login, checkout, support, wallet, verification, or dispute pages.
ComePlayers may scan, block, warn about, or refuse external domains and may require advertisers to use on-platform listings or approved destinations where this reduces fraud and user harm.
Ad Format And Creative Quality
Advertising creative must be legible, technically functional, professionally presented, and suitable for the placement. Images and video must not be excessively pixelated, cropped, flashing, obstructive, or designed to cause accidental interaction.
Audio must not play unexpectedly where prohibited by the placement. Animation, flashing, vibration, repeated notifications, and other attention mechanisms may be restricted for accessibility and user experience.
Ads may not contain broken layouts, invisible text, excessive capitalization, meaningless symbols, misleading buttons, inaccurate screenshots, or content that obscures required disclosures.
Community, Messaging, And Livestream Advertising
Commercial messages in chats, groups, comments, livestreams, profiles, or community spaces must comply with feature rules and must not become spam, harassment, repetitive solicitation, or unauthorized mass messaging.
Livestream hosts and creators must disclose sponsorships and must not display prohibited products, unsafe payment instructions, hidden affiliate relationships, fabricated live activity, or misleading demonstrations.
ComePlayers may limit promotional posting frequency, remove commercial content from non-commercial spaces, or require use of designated advertising tools.
Affiliate, Referral, And Influencer Promotions
Affiliates, referral partners, creators, and influencers must comply with this Policy even when content is published outside ComePlayers but promotes a ComePlayers listing, campaign, referral code, or commercial relationship.
Material benefits must be disclosed clearly. Affiliate traffic must be genuine and must not involve bots, click farms, cookie stuffing, forced redirects, fake accounts, self-referrals, misleading domains, spam, trademark abuse, or unauthorized paid search bidding.
ComePlayers may withhold, reverse, or recover rewards and commissions generated through invalid, deceptive, duplicated, fraudulent, or policy-violating activity.
Giveaways, Contests, And Competitions
An advertiser running a giveaway, contest, tournament, prize draw, or competition must comply with applicable law and clearly state eligibility, entry method, duration, geographic limits, prize details, selection method, claim process, and material restrictions.
A promotion must not imply that ComePlayers sponsors, administers, guarantees, or endorses it unless ComePlayers has agreed in writing.
Promotions may not require unlawful consideration, manipulate reviews or engagement, conceal odds, substitute materially inferior prizes, or collect more personal data than reasonably necessary.
Sponsored Placement And Organic Ranking
Paid placement may affect where an eligible advertisement or listing appears, but payment does not guarantee a specific position, number of impressions, click rate, sale, conversion, or business result unless the campaign terms expressly state otherwise.
Sponsored placements should be distinguishable from organic recommendations. ComePlayers may consider relevance, quality, user experience, seller performance, safety, budget, bid, pacing, and other factors when delivering ads.
An advertiser may not manipulate organic ranking or ad delivery through fake clicks, fake orders, coordinated accounts, keyword stuffing, duplicate listings, deceptive metadata, automated engagement, or other artificial activity.
Campaign Delivery And Measurement
Estimated reach, impressions, clicks, conversions, audience size, delivery dates, and performance projections are estimates unless expressly guaranteed in writing. Actual results may vary because of competition, user behavior, inventory, targeting, review, budget, technical conditions, and fraud filtering.
ComePlayers may exclude invalid, automated, duplicated, suspicious, accidental, or policy-violating activity from reports, billing, rewards, or optimization.
ComePlayers records are the primary source for campaign delivery and billing unless a clear technical or accounting error is demonstrated. Third-party analytics may use different attribution windows, definitions, and filtering methods.
Advertising Charges And Budget
Advertising prices, billing models, taxes, minimum budgets, currency, bid rules, spending limits, and payment timing are displayed when a campaign is created or purchased and may vary by format, market, audience, and availability.
The advertiser is responsible for monitoring active campaigns, authorized users, budgets, payment methods, invoices, and spending. A campaign may stop or be limited when the budget is exhausted, a payment fails, verification is required, or risk controls are triggered.
ComePlayers may correct billing errors, issue credits, reverse invalid delivery, recover underpayments, or offset amounts against eligible balances in accordance with applicable terms and law.
Cancellation, Credits, And Refunds
An advertiser may cancel or pause a campaign using available controls, but cancellation may not reverse advertising already delivered, committed inventory, non-recoverable production costs, taxes, or third-party charges.
Refunds or advertising credits may be considered for confirmed duplicate billing, material non-delivery caused solely by ComePlayers, or another circumstance expressly stated in campaign terms or required by law.
No refund is normally due for dissatisfaction with business results, low conversion, ordinary performance variation, rejected creative caused by the advertiser, inaccurate targeting selected by the advertiser, or suspension arising from a policy violation.
Records, Audit, And Cooperation
Advertisers must retain records reasonably needed to substantiate claims, authorization, pricing, consent, targeting data, promotions, rights ownership, fulfilment, and legal compliance for an appropriate period.
ComePlayers may request documents, test purchases, inspect destinations, review campaign settings, preserve evidence, or require written explanations during an audit or investigation.
Failure to provide accurate and timely information may result in rejection, removal, loss of advertising access, withholding of credits or rewards, account restrictions, or other enforcement.
Enforcement
ComePlayers may reject, edit where authorized, limit, pause, disable, remove, or stop delivering an advertisement that violates this Policy, another platform rule, campaign terms, law, or trust and safety requirements.
ComePlayers may also restrict targeting, disable links, remove promoted status, suspend advertising access, limit marketplace features, place funds on hold, reverse credits, recover losses, suspend or close accounts, notify affected users, cooperate with rights holders, or report unlawful activity to relevant authorities.
Enforcement may consider severity, intent, repetition, user harm, advertiser history, cooperation, remediation, legal obligations, and the need to protect the platform. Serious conduct may result in immediate action without prior warning.
Appeals
An advertiser who believes an advertising decision was incorrect may use the available support or appeal channel and should identify the affected advertisement, campaign, account, decision, and specific reason the decision should be reconsidered.
An appeal should include relevant authorization, substantiation, corrected creative, technical evidence, or other new information. Repeated submissions without new information may be closed without further review.
An appeal does not automatically restore delivery or delay action needed for safety, legal compliance, payment risk, rights protection, or platform integrity.
Changes To This Policy
ComePlayers may update this Policy when advertising products, marketplace features, laws, industry standards, security risks, or business practices change. The latest updated and effective dates will appear at the top of this page.
Material changes may be communicated through the platform, campaign interface, email, or another appropriate method. New or continuing campaigns may be required to comply with updated requirements from the stated effective date.
Where a campaign-specific written agreement conflicts with this Policy, the more specific term controls only for that campaign and only to the extent the agreement expressly addresses the conflict and applicable law permits it.
Contact
Use ComePlayers Support for advertising reviews, billing questions, rights concerns, policy reports, or appeals. Include the relevant campaign or advertisement identifier, account information, issue description, and supporting evidence.
To report an advertisement, use the report control where available so the report is linked to the correct creative, placement, advertiser, and delivery context.
Do not send passwords, one-time codes, complete payment credentials, private keys, seed phrases, or unrelated identity documents through ordinary messages or email. Use only an authorized secure verification flow when requested.
Questions about this policy?
Contact ComePlayers Support for account, order, payment, seller, payout, or dispute assistance.