Payment, Fee, And Payout Schedule

This Payment, Fee, And Payout Schedule explains how ComePlayers calculates amounts paid by buyers, deductions from seller proceeds, credits seller balances, and processes withdrawal requests. It applies to marketplace orders, ComePlayers Wallet payments, PayPal checkout, seller earnings, withdrawal accounts, foreign-exchange conversion, refunds, disputes, chargebacks, and related financial records.

This Schedule should be read together with the Terms of Service, Seller Rules, Refund and Cancellation Policy, PlayerGuard Protection terms, and any payment-provider terms presented during a transaction.

ComePlayers may use licensed payment, banking, payout, identity, fraud-prevention, or currency-conversion providers. A provider may impose additional requirements under its own terms and applicable law.

ComePlayers aims to display transaction amounts before a user commits to payment or withdrawal. Depending on the transaction, the quote may show item subtotal, discount, buyer payment fee, buyer total, seller gross amount, marketplace fee, seller deduction or withholding, currency-conversion rate, withdrawal deduction, and seller net amount.

A fee or deduction is not hidden merely because it is deducted from seller proceeds rather than added to the buyer total. Sellers should review the settlement breakdown shown for each order and payout request.

Amounts may be rounded to the smallest supported currency unit. Minor rounding differences can occur when percentages, discounts, taxes, or currency conversions are calculated across several line items.

When an order is created, ComePlayers records a pricing snapshot for that order. The snapshot preserves the rates and amounts used for the buyer total and seller settlement so later changes to platform rates do not retroactively change the completed transaction.

The snapshot may include the seller gross amount, marketplace fee rate and amount, seller deduction rate and amount, buyer payment fee, currency, and seller net amount. Refunds, reversals, or dispute decisions may create additional records without rewriting the original transaction history.

If the checkout screen, invoice, and account statement appear inconsistent, users should contact ComePlayers Support and provide the order number. ComePlayers will use the stored transaction records to investigate.

The following baseline applies to the current ComePlayers marketplace configuration unless a different approved rate is clearly shown before the transaction is confirmed.

The buyer pays the product or service amount after any valid discount, plus any payment-method fee displayed before confirmation. Buyer payment fees compensate for payment processing, fraud controls, settlement costs, or provider charges associated with the selected method.

ComePlayers Wallet orders currently do not add a buyer payment fee. PayPal orders currently use a 5% checkout processing fee as the baseline configuration. The checkout page will display the actual fee and total before the buyer authorizes payment.

A payment method can be unavailable, limited, or priced differently because of country, currency, provider, transaction size, account status, or risk controls. Selecting another payment method may change the buyer total.

ComePlayers deducts a marketplace fee from the seller gross amount for operating the marketplace, transaction infrastructure, PlayerGuard controls, support, moderation, order records, dispute tooling, security, and platform development.

The current baseline marketplace fee is 5% of the seller gross amount. The seller gross amount is normally the item subtotal after valid discounts and does not include a buyer-only payment fee.

The applicable marketplace fee is locked into the order pricing snapshot. If ComePlayers introduces category, seller-level, promotional, or negotiated fee rates, the applicable rate will be shown in the seller interface or transaction breakdown before it takes effect.

The current ComePlayers settlement configuration applies a 5% seller-borne sales-tax or platform withholding deduction to the seller gross amount. This deduction is calculated separately from the marketplace fee.

The label, legal treatment, reporting obligation, and applicable rate may depend on the seller's country, tax residency, business status, transaction type, and future regulatory guidance. ComePlayers may request tax residency or taxpayer information before allowing sales or payouts.

This platform deduction is not tax advice and does not replace a seller's responsibility to register, report, invoice, collect, or pay taxes required by law. Sellers should obtain advice from a qualified tax professional for their circumstances.

For a standard order, ComePlayers calculates the seller settlement using the seller gross amount after valid discounts. The buyer payment fee, if any, is not included in seller earnings.

For an IDR 100,000 order with no discount, a 5% marketplace fee, and a 5% seller deduction, the seller gross amount is IDR 100,000, the marketplace fee is IDR 5,000, the seller deduction is IDR 5,000, and the seller net credit is IDR 90,000.

If the buyer pays with ComePlayers Wallet and no payment fee is displayed, the buyer total is IDR 100,000. If the buyer uses PayPal with a 5% checkout fee, the buyer payment fee is IDR 5,000 and the buyer total is IDR 105,000. The buyer-only payment fee does not increase the seller gross amount.

This example is illustrative. The actual itemized transaction quote controls and may differ because of discounts, approved rate changes, currency conversion, category rules, taxes, or payment-provider requirements.

A discount may be funded by the seller, ComePlayers, a partner, or a combination of parties. The checkout or promotion terms determine whether a discount reduces the seller gross amount or is reimbursed separately by ComePlayers.

Where a discount reduces the seller gross amount, percentage-based marketplace fees and seller deductions are calculated from the reduced amount. Buyer payment fees may also be calculated from the post-discount amount unless the checkout states otherwise.

Promotional fee waivers, rebates, credits, or reduced rates can be subject to eligibility rules, usage limits, expiration dates, clawback conditions, and abuse prevention. They do not create a permanent fee entitlement.

A paid order becomes eligible for completion after the seller has delivered the full product or service through the required order workflow and the buyer confirms receipt. ComePlayers or an authorized administrator may also finalize an order after reviewing delivery evidence, a dispute, an abandoned confirmation, or another platform process.

A seller must not mark an order delivered before full delivery. Buyer confirmation should only be given after the buyer has received and reasonably checked the promised product or service.

For products with an insurance, warranty, recovery, inspection, or account-security period, ComePlayers may keep funds pending until the applicable period or review is completed if this is disclosed on the order or product page.

When an eligible order is completed and PlayerGuard escrow is released, the seller net amount from the order pricing snapshot is credited to the seller's available ComePlayers balance.

Orders that are unpaid, only reserved, awaiting delivery, under review, disputed, refunded, cancelled, reversed, or subject to a payment failure are not available for withdrawal. ComePlayers may move, reverse, or hold ledger entries when necessary to correct an error or implement a valid refund, dispute, chargeback, or enforcement decision.

A visible balance is not an unconditional promise of immediate external payout. Withdrawal eligibility remains subject to verification, security, risk, legal, account, method, and minimum-amount requirements.

Only an approved seller with an active account and sufficient available balance may request a withdrawal. ComePlayers may require verified email, telephone number, identity, seller status, tax residency, payout account, withdrawal PIN, multi-factor authentication, or a trusted device.

The payout account should belong to the seller or an authorized business represented by the seller. The account holder name, country, currency, and method must be accurate and may need to match verified ComePlayers information.

ComePlayers may reject or pause a request where the seller has unresolved orders, disputes, chargebacks, negative balance, incomplete verification, inconsistent account details, sanctions or legal risk, suspicious activity, or another policy violation.

The current platform-level minimum withdrawal is IDR 50,000 and the current platform-level maximum is IDR 100,000,000 per request. The seller must also have enough available balance to reserve the full requested source amount.

A lower maximum or additional daily limit may apply based on KYC level, account age, seller performance, risk profile, payout method, destination country, currency, provider requirements, or temporary security controls.

The payout interface will display the available balance and relevant limits. Splitting transactions to evade a limit, verification requirement, review, or reporting threshold is prohibited and may trigger additional restrictions.

Available payout methods may include supported bank transfer, PayPal, Wise, another approved wallet, or other providers enabled by ComePlayers. Method availability depends on country, currency, provider integration, verification status, and compliance requirements.

Sellers are responsible for entering accurate payout details. Incorrect names, numbers, bank codes, wallet identifiers, currencies, networks, or country information may cause delay, failure, return, conversion loss, or third-party charges.

Adding or changing a payout account may trigger a cooling-off period, identity check, device check, withdrawal PIN confirmation, multi-factor authentication, or manual review. ComePlayers may mask payout details in the interface for security.

A seller may submit a withdrawal request whenever the payout interface is available and the account satisfies the displayed eligibility requirements. Submission does not mean that funds have already been sent to the external provider.

The current standard security hold is 24 hours from submission. During this period, a request may remain pending and cannot be processed unless an authorized workflow permits an override. The hold may be longer for new payout accounts, recent security changes, higher-risk activity, weekends, holidays, provider outages, or compliance review.

After the hold and required review are completed, ComePlayers may approve and submit the payout during its operating schedule. Exact processing batches, cut-off times, and supported business days may be shown in the seller payout interface or support notices.

ComePlayers processing time and payment-provider settlement time are separate. A request may move through pending, approved, processing, submitted, paid, failed, rejected, or cancelled states.

ComePlayers does not guarantee that every payout will arrive by a specific date. Bank holidays, weekends, time zones, intermediary banks, provider maintenance, incorrect details, compliance screening, currency conversion, network conditions, or recipient-bank procedures can affect arrival time.

The status and reference displayed in the payout center are the primary tracking record. A provider may take additional time after ComePlayers marks a payout submitted or paid.

Before a withdrawal is confirmed, ComePlayers calculates a quote using the payout account country, method, currency, active withdrawal rule, and requested source amount. The quote may include a percentage deduction, a fixed deduction, or both.

Withdrawal rules can differ from the deduction already applied when the underlying sale was settled. A seller may therefore see a sales-related deduction on the order and a separate country- or method-based deduction on the withdrawal quote.

The withdrawal quote records the applicable rate, fixed amount, source reference, gross payout amount, and net payout amount. The seller should not confirm the request if the destination, currency, or quoted amount is incorrect.

The ComePlayers wallet currently uses IDR as its base currency. If a payout account uses another supported currency, ComePlayers may convert the requested source amount using an active exchange rate configured for the currency pair.

The withdrawal quote will show the source currency, payout currency, exchange rate, converted gross amount, and net amount where conversion applies. The quoted rate may include a provider spread or may differ from rates displayed by search engines, banks, card networks, or currency websites.

ComePlayers stores a currency-conversion snapshot for the withdrawal request. A later market-rate change does not ordinarily change the accepted quote unless the request fails, expires, is cancelled, or must be created again.

A receiving bank, intermediary bank, wallet, card network, blockchain network, currency provider, or payout partner may impose a fee outside ComePlayers' control. Such a charge can reduce the amount ultimately received even where the ComePlayers quote shows no separate provider fee.

Where ComePlayers knows and passes a provider charge to the seller, it will be itemized before confirmation. Under some payout configurations, provider processing costs may be absorbed by ComePlayers and will not reduce the locked seller payout quote.

Sellers should confirm fees, minimums, supported currencies, and account requirements with their bank or provider before requesting a payout. ComePlayers is not responsible for losses caused by incorrect recipient details or undisclosed third-party charges that it could not reasonably control.

ComePlayers may evaluate withdrawal requests using account verification, device history, login assurance level, withdrawal PIN status, recent password or payout-account changes, seller performance, transaction patterns, dispute history, fraud signals, and legal or sanctions checks.

A request may be held for human review, reduced, rejected, or require additional evidence. ComePlayers may require the seller to verify identity, source of products, source of funds, tax residency, beneficial ownership, or control of the payout destination.

Users must never disclose passwords, one-time codes, withdrawal PINs, recovery codes, or complete payment credentials to another user. ComePlayers Support will not ask a user to send these secrets through ordinary chat or email.

A pending withdrawal may be cancelled through the available interface where permitted. A valid cancellation returns the reserved source amount to the seller's available balance, subject to any separate lawful hold or negative balance.

If ComePlayers rejects a request or a payout fails before final settlement, the reserved amount will normally be returned after reconciliation. A return may be delayed while ComePlayers confirms provider status, duplicate-payment risk, chargeback exposure, or the correct currency amount.

A payout that has already been submitted to an external provider may not be cancellable or editable. The seller may need to contact the provider or receiving institution, and recovery is not guaranteed.

ComePlayers may delay seller balance release or withdrawal where an order is disputed, refunded, reversed, subject to chargeback, suspected of fraud, or otherwise under investigation.

If funds were credited or paid out before a valid refund, chargeback, duplicate payment, or correction, ComePlayers may create a negative balance, offset future earnings, reserve available funds, cancel pending withdrawals, request repayment, or take other lawful recovery action.

Submitting delivery evidence does not guarantee payout where the product was unauthorized, materially different, revoked, unsafe, or delivered in violation of ComePlayers policies.

ComePlayers may place part or all of a seller balance in reserve when reasonably necessary to cover expected refunds, chargebacks, account-recovery claims, fraud loss, legal obligations, abnormal sales spikes, high-risk categories, repeated disputes, or other marketplace exposure.

The amount and duration of a reserve depend on the risk and available evidence. ComePlayers may release reserves in stages, extend them where risk remains, or apply them to valid liabilities.

A reserve is not a penalty by itself. It is a financial-risk control and may coexist with a separate warning, listing removal, seller restriction, suspension, or other enforcement action.

ComePlayers may provide order invoices, wallet transactions, withdrawal histories, tax statements, fee breakdowns, and payout references through the account interface. Sellers should download and retain records needed for bookkeeping and legal compliance.

ComePlayers records may distinguish buyer payment fees, marketplace fees, seller deductions, withdrawal deductions, currency conversion, provider references, refunds, and balance adjustments. A payout statement does not replace a government tax return, commercial invoice, or independent accounting record where one is legally required.

Users should promptly report an apparent error. Failure to report an error does not waive rights that cannot legally be waived, but delayed reporting may make provider tracing or evidence recovery more difficult.

ComePlayers may add, remove, or change payment methods, payout methods, processing schedules, minimums, maximums, fees, deductions, exchange-rate sources, verification requirements, or risk controls to reflect provider terms, operating costs, fraud risk, legal requirements, and marketplace needs.

Approved rate changes apply prospectively from their effective time. Existing order pricing snapshots and accepted withdrawal quotes remain governed by their stored transaction records unless correction is required for fraud, obvious error, legal compliance, or a failed transaction that must be recreated.

Material changes may be communicated through this page, checkout, the seller dashboard, email, or platform notifications. Continuing to create new transactions after the effective date constitutes acceptance of the updated Schedule where permitted by law.

For a payment, fee, wallet, seller credit, or withdrawal question, contact ComePlayers Support and provide the relevant order or withdrawal number, date, amount, currency, status, and a concise description of the issue.

Do not send passwords, one-time codes, withdrawal PINs, complete card numbers, complete bank credentials, private keys, seed phrases, or unnecessary identity documents through ordinary email or marketplace messages.

ComePlayers may ask for additional evidence through an approved secure workflow before discussing sensitive financial information or changing a payout destination.